Pets

• Authority and Regulations for Animal Shipments

  HIZ Logistiek reserves the right to deny animal shipments that do not meet the necessary regulations for the destination state or country. Shipments may be denied or rescheduled while further review is conducted. Non-compliance can lead to additional fees, as pets may be denied entry, returned to their origin, or placed in mandatory quarantine.

  Regulations

  • Domestic Travel: Pet travel is limited to one connecting city. Specific locations may have more stringent pet travel requirements, such as for Hawaii, Guam, and Puerto Rico.

  • International Travel: When traveling internationally, customers must comply with the regulations and entry requirements of the destination state or country. Failure to comply could result in additional fees, denied entry, or quarantine.

  • International Shipments: For international shipments of live animals (excluding military personnel or Foreign Service Officers on active-duty permanent change of station orders), a professional pet shipper, certified by the International Pet and Animal Transportation Association (IPATA), is required.

  • Age Requirements: Pets must be at least 12 weeks old to travel. They must be fully weaned, self-feeding, and strong enough to travel safely. A mother and her young cannot travel together in the same kennel for safety reasons.

  Sedation Policy: Sedation or tranquilization is prohibited, as it can increase the risks of air travel for pets, according to the American Veterinary Medical Association (AVMA).

  Shipping Restrictions

  HIZ Logistiek prohibits the following:

  • Interline live animal shipments (transfers to another carrier)

  • Transporting pets in non-compliant crates

  • Sedated or tranquilized animals

  • Animals listed as restricted breeds

  • Animals that are ill, injured, or showing distress

  • Pets requiring medication during travel

  • Animals showing aggression or attempting to escape their crate

  • Deceased animals or untreated remains

  Additional Information

  • Temperature Limits: Pets cannot be shipped if temperature limits are exceeded.

  • Documentation: All required documents must be provided for the shipment of pets.

  • Health Requirements: Ensure your pet is fit for air travel and review their medical history with a veterinarian.

Crate Requirements

• Click here to view drop-off, acceptance & recovery times in PDF. Refer to the column titled “Specialized Live,” product code PET.

• Shipper’s Certification for Live Animals

  • Air waybill from your booking confirmation (must include the common name, quantity of animals per container, and a 24-hour emergency contact telephone number for the shipper).

  • Domestic Health Certificate (issued by a USDA-accredited veterinarian within 10 days of travel).

    • Electronic certificates with digital signatures are required for most U.S. states; APHIS 7001 form accepted for travel to Hawaii.

  • OR International Health Certificate (issued by a USDA-accredited veterinarian and endorsed by APHIS Veterinary Services within 10 days of travel).

  • OR Issued by an active-duty military veterinarian within 10 days of travel (endorsement by APHIS Veterinary Services not required).

  Special Circumstances

  • If the temperature is forecast to be between 20°F (-7°C) and 45°F (7°C) during the time an animal will be in any station during transport, a Certificate of Acclimation may be required.

    • Must be signed by a USDA-accredited veterinarian, stating the lowest limit between 20-45°F that the pet can travel.

    • Document cannot be used to circumvent Delta’s established temperature limits.

  • If importing a dog to the U.S. from a country the CDC has identified as high-risk for rabies, you can apply for an Import Permit.

  • If the animal is in the 3rd trimester of pregnancy, a letter from a licensed veterinarian stating that the pet is safe to travel is required.